{"id":1133,"date":"2025-06-30T17:16:29","date_gmt":"2025-06-30T17:16:29","guid":{"rendered":"https:\/\/vanicommercials.com\/?page_id=1133"},"modified":"2025-09-21T19:11:00","modified_gmt":"2025-09-21T19:11:00","slug":"smart-odr","status":"publish","type":"page","link":"https:\/\/vanicommercials.com\/index.php\/smart-odr\/","title":{"rendered":"Smart ODR"},"content":{"rendered":"\n<div class=\"alignwide wp-block-ugb-container ugb-container ugb-6d307ae ugb-container--v2 ugb-container--design-basic ugb-main-block\"><style>.ugb-6d307ae-wrapper.ugb-container__wrapper{border-radius:25px !important;background-color:#3c2204 !important;background-image:url(https:\/\/vanicommercials.com\/wp-content\/uploads\/2025\/09\/VANI-COMMERCIALS-LIMITED-HEADER-IMAGE.png);background-position:center center;background-repeat:no-repeat;background-size:cover !important}.ugb-6d307ae-wrapper.ugb-container__wrapper:before{background-color:#3c2204 !important;opacity:0.3}.ugb-6d307ae-content-wrapper > h1,.ugb-6d307ae-content-wrapper > h2,.ugb-6d307ae-content-wrapper > h3,.ugb-6d307ae-content-wrapper > h4,.ugb-6d307ae-content-wrapper > h5,.ugb-6d307ae-content-wrapper > h6{color:#ffffff}.ugb-6d307ae-content-wrapper > p,.ugb-6d307ae-content-wrapper > ol li,.ugb-6d307ae-content-wrapper > ul li{color:#ffffff}@media screen and (min-width:768px){.ugb-6d307ae.ugb-container{margin-bottom:0px !important}}@media screen and (min-width:768px){.ugb-6d307ae > .ugb-inner-block > .ugb-block-content > *{padding-top:180px !important;padding-bottom:150px !important;padding-right:80px !important;padding-left:80px !important}}@media screen and (max-width:768px){.ugb-6d307ae > .ugb-inner-block > .ugb-block-content > *{padding-top:100px !important;padding-bottom:60px !important}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-container__wrapper ugb-6d307ae-wrapper ugb--shadow-0 ugb--has-background-overlay\"><div class=\"ugb-container__side\"><div class=\"ugb-container__content-wrapper ugb-6d307ae-content-wrapper\">\n\n<div class=\"wp-block-ugb-heading ugb-heading ugb-5530659 ugb-main-block ugb--has-custom-content-width ugb--has-custom-content-width-tablet\"><style>.ugb-5530659 .ugb-heading__title{color:#ffffff;font-size:60px !important;line-height:1.1em !important;margin-bottom:0px !important}.ugb-5530659.ugb-heading{justify-content:flex-start}.ugb-5530659.ugb-heading > .ugb-inner-block{max-width:45% !important}@media screen and (min-width:768px){.ugb-5530659.ugb-heading{margin-bottom:0px !important}}@media screen and (max-width:1025px){.ugb-5530659 .ugb-heading__title{font-size:50px !important;text-align:center}.ugb-5530659 .ugb-inner-block{text-align:center}.ugb-5530659.ugb-heading > .ugb-inner-block{max-width:100% !important}}@media screen and (max-width:768px){.ugb-5530659 .ugb-heading__title{font-size:30px !important}}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><h2 class=\"ugb-heading__title\">Smart ODR<\/h2><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<!-- \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500  SMART\u2011ODR INFORMATION BLOCK (yellow theme) \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n<div class=\"smart-odr-wrapper\">\n  <h2 class=\"smart-odr-title\">\n    Securities Market Approach for Resolution Through Online Dispute Resolution (SMART\u00a0ODR)\n  <\/h2>\n\n  <p>\n    Securities and Exchange Board of India (SEBI) vide its Circular dated\n    <strong>31<sup>st<\/sup>\u00a0July\u202f2023<\/strong> (updated as on <strong>20<sup>th<\/sup>\u202fDecember\u202f2023<\/strong>)\n    announced the introduction of a common Online Dispute Resolution Portal (\u201cODR\u202fPortal\u201d),\n    whereby the existing dispute\u2011resolution mechanism in the Indian securities market is being\n    streamlined under the aegis of Stock Exchanges and Depositories (collectively referred to as\n    Market Infrastructure Institutions\u2014MIIs) by expanding their scope and by establishing a common\n    ODR Portal which harnesses online conciliation and online arbitration for resolution of disputes\n    arising in the Indian Securities Market.\n  <\/p>\n\n  <p>\n    The complete Master Circular dated <strong>31<sup>st<\/sup>\u00a0July\u202f2023<\/strong> and Circular\n    dated <strong>20<sup>th<\/sup>\u202fDecember\u202f2023<\/strong> (Amendment to Circular dated July\u00a031\u00a02023) on\n    Online Resolution of Disputes in the Indian Securities issued by SEBI can be accessed below:\n  <\/p>\n\n  <ul class=\"smart-odr-links\">\n    <li>\n      <a href=\"https:\/\/www.sebi.gov.in\/legal\/circulars\/jul-2023\/online-resolution-of-disputes-in-the-indian-securities-market_74794.html\" target=\"_blank\" rel=\"noopener\">\n        Master Circular\u00a0dated\u00a031<sup>st<\/sup>\u00a0July\u202f2023\n      <\/a>\n    <\/li>\n\n    <li>\n      <a href=\"https:\/\/www.sebi.gov.in\/legal\/circulars\/dec-2023\/amendment-to-circular-dated-july-31-2023-on-online-resolution-of-disputes-in-the-indian-securities-market_80110.html\" target=\"_blank\" rel=\"noopener\">\n        Amendment\u00a0to\u00a0Circular\u00a0dated\u00a031<sup>st<\/sup>\u00a0July\u202f2023\u00a0\u2013\u00a020<sup>th<\/sup>\u202fDecember\u202f2023\n      <\/a>\n    <\/li>\n  <\/ul>\n\n  <p>\n    The ODR\u202fPortal named <strong>\u201cSMART\u00a0ODR\u201d<\/strong> can be accessed via: <br>\n    <a href=\"https:\/\/smartodr.in\/login\" target=\"_blank\" rel=\"noopener\">https:\/\/smartodr.in\/login<\/a>\n  <\/p>\n\n  <p>\n    SEBI Circular dated <strong>September\u00a020\u202f2023<\/strong> explains in detail the mechanism for invoking\n    redressal of investor grievances through the SEBI Complaint Redressal (SCORES) platform and\n    linking it to the Online Dispute Resolution platform. You can access the SEBI Circular\n    <a href=\"https:\/\/www.sebi.gov.in\/legal\/circulars\/sep-2023\/redressal-of-investor-grievances-through-the-sebi-complaint-redressal-scores-platform-and-linking-it-to-online-dispute-resolution-platform_77159.html\" target=\"_blank\" rel=\"noopener\">here<\/a>.\n  <\/p>\n<\/div>\n\n<style>\n\/* ---------- container ---------- *\/\n.smart-odr-wrapper{\n  max-width:920px;\n  margin:60px auto;\n  font-family:\"Segoe UI\",sans-serif;\n  color:#222;\n  line-height:1.6;\n}\n\n\/* ---------- heading ---------- *\/\n.smart-odr-title{\n  font-size:26px;\n  font-weight:700;\n  margin-bottom:18px;\n  padding-left:12px;\n  border-left:6px solid #0C9756; \/* yellow theme highlight *\/\n}\n\n\/* ---------- body text ---------- *\/\n.smart-odr-wrapper p{margin:0 0 18px;}\n\n\/* ---------- link list ---------- *\/\n.smart-odr-links{\n  list-style:none;\n  margin:0 0 18px;\n  padding-left:0;\n}\n.smart-odr-links li{margin-bottom:10px;}\n\n\/* ---------- anchors ---------- *\/\n.smart-odr-wrapper a{\n  color:#0056b3;\n  text-decoration:none;\n  font-weight:600;\n}\n.smart-odr-wrapper a:hover{text-decoration:underline;}\n\n\/* ---------- responsive tweaks ---------- *\/\n@media(max-width:600px){\n  .smart-odr-title{font-size:22px;}\n}\n<\/style>\n","protected":false},"excerpt":{"rendered":"<p>Smart ODR Securities Market Approach for Resolution Through Online Dispute Resolution (SMART\u00a0ODR) Securities and Exchange Board of India (SEBI) vide its Circular dated 31st\u00a0July\u202f2023 (updated as on 20th\u202fDecember\u202f2023) announced the introduction of a common Online Dispute Resolution Portal (\u201cODR\u202fPortal\u201d), whereby the existing dispute\u2011resolution mechanism in the Indian securities market is being streamlined under the aegis of Stock Exchanges and Depositories (collectively referred to as Market Infrastructure Institutions\u2014MIIs) by expanding their scope and by establishing a common ODR Portal which harnesses online conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market. The complete Master Circular dated\u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1133","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":4},"page_title_panel":"","has_hero_section":"disabled","c0e74bc1ed1981907784ccb3324231c5":"","hero_section":"type-1","hero_elements":[{"id":"custom_title","enabled":true,"heading_tag":"h1","title":"Home"},{"id":"custom_description","enabled":true,"description_visibility":{"desktop":true,"tablet":true,"mobile":false}},{"id":"custom_meta","enabled":false,"meta_elements":[{"id":"author","enabled":true,"label":"By","has_author_avatar":"yes","avatar_size":25},{"id":"post_date","enabled":true,"label":"On","date_format_source":"default","date_format":"M 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(\u201cODR\u202fPortal\u201d), whereby the existing dispute\u2011resolution mechanism in the Indian securities market is being streamlined under the aegis of Stock Exchanges and Depositories (collectively referred to as Market Infrastructure Institutions\u2014MIIs) by expanding their scope and by establishing a common ODR Portal which harnesses online conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market. The complete Master Circular dated&hellip;<\/p>\n","category_list":"","author_info":{"name":"Vaniwebsite","url":"https:\/\/vanicommercials.com\/index.php\/author\/vaniwebsite\/"},"comments_num":"0 comments","featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":""},"post_excerpt_stackable_v2":"<p>Smart ODR Securities Market Approach for Resolution Through Online Dispute Resolution (SMART\u00a0ODR) Securities and Exchange Board of India (SEBI) vide its Circular dated 31st\u00a0July\u202f2023 (updated as on 20th\u202fDecember\u202f2023) announced the introduction of a common Online Dispute Resolution Portal (\u201cODR\u202fPortal\u201d), whereby the existing dispute\u2011resolution mechanism in the Indian securities market is being streamlined under the aegis of Stock Exchanges and Depositories (collectively referred to as Market Infrastructure Institutions\u2014MIIs) by expanding their scope and by establishing a common ODR Portal which harnesses online conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market. The complete Master Circular dated&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"Vaniwebsite","url":"https:\/\/vanicommercials.com\/index.php\/author\/vaniwebsite\/"},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/vanicommercials.com\/index.php\/wp-json\/wp\/v2\/pages\/1133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vanicommercials.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vanicommercials.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vanicommercials.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vanicommercials.com\/index.php\/wp-json\/wp\/v2\/comments?post=1133"}],"version-history":[{"count":10,"href":"https:\/\/vanicommercials.com\/index.php\/wp-json\/wp\/v2\/pages\/1133\/revisions"}],"predecessor-version":[{"id":1994,"href":"https:\/\/vanicommercials.com\/index.php\/wp-json\/wp\/v2\/pages\/1133\/revisions\/1994"}],"wp:attachment":[{"href":"https:\/\/vanicommercials.com\/index.php\/wp-json\/wp\/v2\/media?parent=1133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}